SECURE COMMUNICATION – CHECKLIST
Utilising Secure email
- Using secure email integrated with your normal email capability
- Ensure that staff understand what should be always sent through securely
- Educate clients when needed on how to utilise the secure email capability when sending in personal information.
Portal secure communication (Peer-to-Peer Communication)
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- Look to utilise portal technology as a method of communication
- Documents can be published to the portal for the client
- Client can publish documents and complete information forms
- Utilise e-signature capability if available
Password Protocols
- Ensure everyone knows what best practice is like
- Assigning someone the responsibility of ensuring best practice is enforced – make it part of a job description
- Clear desk policy
- Think about adopting password-generating software
Training & Education
- Put a standing item in staff training for secure communication best practice
- Ensure the staff understands the reasons why standards around secure communication need to be very high
- Staff should understand the benefits and the possible fines that could take place
Email content
- Any personal data – e.g., Name, Address, Date of Birth should be sent securely
- Any personal sensitive data – related to personal preferences over such things as religion, politics, sexual preferences, etc. should always be sent securely
IT support
- Ensure that the most up-to-date versions of the software are installed
Our Cyber Security Month is Supported By Our Sponsors
Beyond Encryption is the industry standard for secure digital communications, working with major household brands such as Aegon, HSBC, Royal London, Origo, Paragon Customer Communication and Westcoast Cloud.
We’ve built the world’s most secure encrypted communications network, protecting and connecting advisers, providers and platforms throughout financial services and other aligning industries with our secure email solution, Mailock.
Mailock is our versatile software platform, enabling organisations to send customer communication securely via email. Mailock protects sensitive data through end-to-end encryption and multi-factor authentication capabilities, helping our customers to remain compliant, reduce costs, and improve operational efficiencies – not to mention achieving a positive environmental impact through the reduction of print, pack, and post.
With nearly 100,000 customers across 1.8k companies, we give organisations the freedom to exchange information confidently, cost-effectively, and with full compliance, supporting businesses on their digital transformation journey.
Westcoast Cloud are a pureplay cloud distribution partner, enabling over 750 partners to make the most of public cloud services, and the associated security that is needed to support their use.
From email security, anti-phishing software for Microsoft365, to advanced tools and security for Microsoft Azure, we educate and train partners to be able to provide the best-in-class Microsoft security solutions to over 34,000 end user customers.
Alongside these tools we partner with best in breed solutions such as Beyond Encryption. This ensures markets that need that extra layer of security such as financial services and legal organisations, can stop potential attacks and disrupters accessing your customer information without your knowledge. With Beyond Encryptions advanced toolset, customers can control, manage, and maintain the security layers around their emails to ensure that the right information is reaching the right people all the time.
